FAQ
Orders
Q: How do I place an order?
A: Browse our collections, choose your size, and click Add to Cart. Once ready, proceed to checkout and complete your payment securely.
Q: Can I cancel or change my order?
A: Orders can only be modified or canceled within 12 hours after placing them. Please contact us immediately if you need changes.
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number by email. You can track your package anytime on our Order Tracking page.
Shipping
Q: Do you ship internationally?
A: Yes. We ship to many countries worldwide.
Q: How long does shipping take?
A:
• Processing time: 1–3 business days
• Shipping time: 5–12 business days depending on location
Q: How much is shipping?
A: Shipping cost is calculated at checkout based on your location.
Products & Sizing
Q: How do I choose the right size?
A: Please check the size chart on each product page before ordering. Our clothing is measured carefully to help you select the best fit.
Q: Are your fabrics authentic African prints?
A: Yes. Our designs feature African-inspired prints such as Ankara and Kente patterns, celebrating African culture and style.
Returns & Exchanges
Q: Do you accept returns?
A: Yes. Items can be returned within 14 days of delivery if they are unused and in original condition.
Q: How do I start a return?
A: Contact our support team with your order number and reason for return, and we will assist you.
Care Instructions
Q: How should I wash my clothing?
A:
• Wash cold
• Turn garment inside out
• Do not bleach
• Air dry for best results